CORE MODULE

Navigate the Verify module

What you'll learn in this guide

‍Find your way around the controls, learn what each menu item does, and see how this part of CX Platform sits alongside the rest. By the end you'll know exactly where to go for reporting, day-to-day management, and settings.

Overview

The Verify module is where you confirm and manage identity verification across CX Platform. It brings together the records of who's been verified, the people and lists you're checking against, and the rules that decide how verification works.

Like the other modules, Verify keeps everything in one place. Reporting, management tasks, and configuration each have their own area in the navigation, so you can find what you need without hunting around.

You'll spend time here whenever you need to check verification activity, review or manage individual records, or adjust how the module behaves.

Primary navigation

The primary navigation runs left to right across the top of the screen. This is where you switch between your code modules and any add-on modules that are part of your system configuration and licensing, such as Verify, Generate and Supermatch.

When you're working in Verify, it'll be highlighted in the top bar so you always know which module you're in. To move somewhere else, just click another module name.

Secondary navigation

The secondary navigation runs vertically down the left-hand side. This is where you'll find the features specific to Verify, grouped into three areas: Reports for perf

Good to know
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The secondary navigation changes depending on your access. If you don't see a particular menu item, it may not be part of your role's permissions — your administrator can help if you need it.

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Menu item What it's for
Reports
Verify activity Your reporting view for verification activity. Set your search options to pull up a record of the verifications that have taken place, so you can review what's been happening at a glance.
Verification management
Members Where you view and manage the members set up for verification. This is your starting point for working with the people whose identity you're confirming.
Verifications Look up and review individual verification records. Handy when you need to check the detail or status of a specific verification rather than the bigger picture.
Watchlist Manage the watchlist used to flag identities that need closer attention. Use this to keep your screening list up to date.
Verify settings
Policies Set up the rules that govern how verification works. This is where you define the standards a member needs to meet to be verified.
Edit settings Adjust the module's configuration options to suit how your organisation runs verification.
Terms and Conditions Manage the terms and conditions shown to members as part of the verification process.