Overview
The admin portal is where your team logs in to manage their day-to-day work. By default, it uses CX Platform's standard styling — and Admin CSS is where you can change that.
It's a single setting that holds custom CSS (Cascading Style Sheets) for the admin portal. Any rules you add here override the defaults, so you can bring the portal in line with your own branding — colours, fonts, spacing and the like.
You'll usually only visit this setting during setup, when you want the portal to match your organisation's look and feel rather than the out-of-the-box defaults. After that, it's there whenever you need to adjust the styling.
Before you dive in
This setting expects valid CSS, so it's best handled by someone comfortable writing it. Because your rules override the portal's defaults, a stray line can shift the layout in ways you didn't intend. Test as you go, and keep a copy of anything that's already working before you make bigger edits.
Add or edit your Admin CSS
- In the secondary navigation, under Verify settings, click Edit settings.
- On the Settings page, scroll to the Admin Portal card.
- In the General section, find the Admin CSS row.
- Click View to open the editor, where you can add new CSS or update what's already there.
- Save your changes once you're happy with them.
That's it — your custom styling is now applied to the admin portal. Open or refresh the portal in a fresh tab to check everything looks the way you expect.
Changes not showing?
Styling can be cached, so a recent edit might not appear straight away. Click Clear cache at the top of the Settings page, then refresh the admin portal.